Privacy Policy

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Privacy Policy

Meet a Doctor Online (referred to as "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website meetadoctor.online and use our telemedicine services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: This includes information such as your name, contact details (email, phone number), date of birth, gender, and payment details when you create an account or book an appointment.

• Medical Information: When using our telemedicine services, we collect medical history, symptoms, diagnoses, treatment plans, prescriptions, and other health-related information shared during consultations.

• Usage Data: We collect information about your interactions with our services, such as the pages you visit, features you use, and the time you spend on our platform.

2. How We Use Your Information

We use your information to:

• Provide and manage your access to our telemedicine services.
• Facilitate communication between you and healthcare providers.
• Process payments and manage billing.
• Improve our services by analyzing usage patterns and feedback.
• Send you notifications, updates, and information related to your account and services.
• Comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We may share your information with:

• Healthcare Providers: To facilitate your consultations, we share your medical information with the healthcare professionals you interact with on our platform.

• Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, and delivering services.

• Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners as part of the transaction.

4. Data Security

We implement a variety of security measures to protect your personal and medical information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so while we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal data, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
• Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@meetadoctor.online.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand how you interact with our site, improve our services, and provide relevant content. You can control cookies through your browser settings, but disabling cookies may affect your experience on our platform.

7. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date" at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Meet a Doctor Online
Email:info@meetadoctor.online

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